Question: Why must I supply my full address?
Answer: We need your full address as it is part of our regulations to keep full records. Please be assured that your listing will NOT display your house/unit number.

Question: Why can't I find my advertisement?
Answer: This is because all new listings are kept in a "held bay" for verification. Once our staff have checked the listing, it will then be made available online. If you add a listing, it will remain in the "held bay" until the following work day.

Question: I have just altered my listing. Why does it no longer appear on the database?
Answer: Everytime you alter your listing, it is moved to a "held bay" for verification. Once our staff have checked the listing, it will then be made available online. As such, we advise that you do not edit your listing on a Friday or the day before a public holiday, as it will remain in the "held bay" until the following work day.

Question: I have lost my username and/or password. How can I make changes to my listing?
Answer: Email us at: info@accommodation.uq.edu.au with your full name, phone number and full address as it appears on your listing. We will then issue you with a new password..

Question: What does "archive" my listing mean?
Answer: When your listing is "archived", it means that instead of being permanently deleted, your listing is simply kept in an archive file so that you can re-call it up to two months after it has been archived.